TALENT REPRESENTATIVE: How do I manage text message notifications?

Edited

This article provides step-by-step instructions for Talent Representatives on how to enable or disable SMS alerts for auditions and self-tape requests. We want to make sure you never miss a beat when it comes to your clients' opportunities, so follow these quick steps to get your mobile preferences exactly where you need them.


How to Turn On Text Message Notifications 

To start receiving text alerts for your Talent Representative account, please follow these steps:

  1. Log into your account.

  2. Click on Preferences on the Navigation Bar. 

    Alt Text Custom Gem Gemini said Alt Text for Sidebar Menu Vertical navigation sidebar for a talent management platform. It features a CF logo at the top, followed by menu items: Projects, Workspace, Avails, Self Tape (1) (highlighted in green), Sides, Mail, Search, Add Talent, Talent Finder, Preferences (outlined in a red box), Suggestions, Tools, and Logout.

  3. Click into the Text Messaging tab. 

    A horizontal navigation bar under the heading Agent Preferences. It contains five tabs: Favorite Actors (active and highlighted in dark blue), Departments, Search Settings, Notification Options, and Text Messaging (outlined in a red box).

  4. Click on Click to activate SMS Messages for auditions and self tape requests

    The Agent Preferences interface with the Text Messaging tab selected. The settings area includes a Cell Phone Number input field and a Save button. Below, a checkbox labeled SMS Messaging active? is unchecked. To the right, a red box highlights a link that reads, "Click to activate SMS Messages for auditions and self tape requests."

  5. Enter the phone number you would like to receive text messages at and click Send Verification SMS

    A window titled Please Verify Your Phone Number. It includes a Current Phone Number input field followed by a legal disclaimer regarding consent for receiving notification text messages from Casting Frontier. There are two buttons at the bottom: Cancel on the left and Send Verification SMS on the right.

  6. Enter the 6-digit verification code that was texted to your phone, and then click the Confirm button. 

    SMS verification screen for Casting Frontier with a consent disclosure, a text input field for a code, and buttons for Cancel, Send Verification SMS, and Confirm.

How to Turn Off Text Message Notifications 

If you would like to stop receiving text alerts, follow these steps:

  1. Log into your account.

  2. Click on Preferences on the Navigation Bar. 

    Alt Text Custom Gem Gemini said Alt Text for Sidebar Menu Vertical navigation sidebar for a talent management platform. It features a CF logo at the top, followed by menu items: Projects, Workspace, Avails, Self Tape (1) (highlighted in green), Sides, Mail, Search, Add Talent, Talent Finder, Preferences (outlined in a red box), Suggestions, Tools, and Logout.

  3. Click into the Text Messaging tab. 

    Navigation tabs under "Agent Preferences," featuring Favorite Actors, Departments, Search Settings, Notification Options, and a highlighted Text Messaging tab.

  4. Click on Click here to stop receiving text messages from Casting Frontier

    Screenshot of the "Agent Preferences" settings page on Casting Frontier, showing the "Text Messaging" tab. It includes a cell phone number input field, a save button, and an "SMS Messaging active" checkbox. A red box highlights a link that reads "Click here to stop receiving text messages from Casting Frontier."

  5. In the message that appears, be sure to click Confirm

    "Confirm that you would like STOP receiving text messages about breakdowns being released." with buttons for CONFIRM and CANCEL.


 

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